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ESL Gaming GmbH
Managing Directors: Ralf Reichert, David Neichel
Registergericht AG Köln HRB Nr. 36678
Alternative Dispute Resolution in Consumer Matters:
According to the Act on Alternative Dispute Resolution in Consumer Matters (German: Verbraucherstreitbeilegungsgesetz), the possibility of an alternative dispute resolution in consumer matters through a consumer conciliation body is given. We are neither willing nor obliged to participate in such an alternative dispute resolution through a consumer conciliation body.
According to the EU-Regulation on consumer ODR, the EU-Commission provides a platform for out-of-court online resolution of disputes arising from online sales or services contracts (so-called: ODR platform). It can be reached under: http://ec.europa.eu/odr/. Our email address can be found in our imprint. We are neither willing nor obliged to participate in such a resolution.
The content shown in the video players embedded on this website is controlled by ESL Gaming America Inc., 1212 Chestnut St, Burbank, CA 91506, USA. Therefore, we cannot assume any liability for such external content. However, as soon as an infringement of law or third party rights becomes known to you, please let us know. In this case, we will immediately remove the content in question.
1.1. Who collects personal data
ESL Gaming GmbH, represented by the Managing Directors Ralf Reichert and David Neichel, Schanzenstraße 23, 51063 Cologne, Germany
Register Court: Disctrict Court Cologne, HRB 36678
Our data protection officer ("DPO”) is:
Dr. Christian Rauda
1.2. Types of processed data:
- inventory data (e.g., name, address).
- contact data (e.g., e.mail, telephone number).
- content data (e.g., text inputs, photographs, videos).
- usage data (e.g., visited websites, interest in content, access times ).
- meta / data communication (e.g., device-information, ip-addresses).
1.3. categories of affected persons
Visitors and users of the online offer (in the following the affected persons are referred to collectively as "users").
1.4. Purpose of the process
- Provision of the online offer, its functions and contents.
- Answering contact requests and communicating with users.
- security measures.
- audience measurement / marketing
2.1. used terms
"Processing" means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.
"Responsible person" means the natural or legal person or public authority or institution that decides, alone or in concert with others, on the purposes and means of processing personal data.
2.2. Relevant legal bases
According to Art. 13 DSGVO we inform you about the legal basis of our data processing. If this is not mentioned, the following applies: The legal basis for obtaining consent is Art. 6 para. 1 lit. a and Art. 7 GDPR, for the processing for the fulfillment of our services and the performance of contractual measures as well as the answering of inquiries, this results from Art. 6 para. 1 lit. b DSGVO, for processing in order to fulfill our legal obligations Art. 6 para. 1 lit. c DSGVO, and for processing in order to safeguard our legitimate interests, Art. 6 (1) lit. f DSGVO. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO as legal basis.
3.1. Collaboration with processors and third parties
If, in the course of our processing, we disclose data to other persons and companies (contract processors or third parties), transmit them or otherwise grant access to the data, this is done exclusively on the basis of a legal permission (eg if a transmission of the data to third parties pursuant to Art Art. 6 para. 1 lit. b DSGVO is required to fulfill the contract), you have consented to the transmission, a legal obligation to do so or based on our legitimate interests (eg the use of agents, webhosters, etc.).
Insofar as we commission third parties to process data on the basis of a so-called "contract processing contract", this is done in accordance with Art. 28 GDPR.
3.2. Transfer to third countries
If we process data in a third country (outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of the use of third party services or disclosure or transmission of data to third parties, this is done only if there is fulfillment of our contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. DSGVO. This means that the processing is conducted e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (e.g. for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called "standard contractual clauses").
4. Your rights
You have the right to request a confirmation as to whether data concerning you are being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.
In accordance with Art. 16 GDPR you have the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.
In accordance with Art. 17 GDRP, you have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction on the processing of your data in accordance with Art. 18 GDPR.
You have the right to demand that the data relating to you that you provide us in accordance with Art. 20 GDRP be obtained and request their transmission to other responsible persons.
You also have according to Art. 77 GDRP the right to file a complaint with the competent supervisory authority.
You have the right to withdraw a granted consent according to Art. 7 para. 3 GDRP with effect for the future. For this purpose it is sufficient to send an e-mail to the following address: email@example.com
You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes. You should address your withdrawal to us as follows: via e-mail to: firstname.lastname@example.org
After you have revoked your consent, we will use your information solely to provide you with information about our service and we will refrain from submitting any further advertising to you.
"Cookies" are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart are stored in an online store or a login jam. The term "permanent" or "persistent" refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. As a "third-party cookie", cookies will be offered by providers other than the person responsible for the online offer (otherwise, if only the cookies are called "first-party cookies").
If you do not want cookies to be stored on your computer, you can disable the corresponding option in the system settings of your browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
6. Deletion of data
According to legal requirements in Germany the storage takes place especially for 6 years according to § 257 Abs. 1 Nr. 2-3, Abs. 4 HGB (trading books, inventories, opening balance sheets, annual accounts, trade letters, accounting documents, etc.) and for 10 years according to § 147 para. 1 AO, §§ 257 para. 1 no. 4, para. 4, 238 HGB (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).
7. Business-related processing
In addition we process
- conctracual data (eg., Subject of contract, duration, customer category).
- payment data (eg., Bank details, payment history)
from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.
The hosting services we use are for the purpose of providing the following services: infrastructure and platform services, computing capacity, storage and database services, security and technical maintenance services we use to operate this online service. Here we, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer acc. Art.6 para. 1 lit. f GDRP i.V.m. Art. 28 GDRP (conclusion of contract processing contract).
9. Collection of access data and log files
We, or our hosting provider, collects on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDRP Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Logfile information is stored for security purposes (for example, to investigate abusive or fraudulent activities) for a maximum of 7 days and then deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.
10. Provision of contractual services
We process inventory data (e.g., names and addresses as well as contact information of users), contract data (e.g., services used, names of contacts, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Art. Article 6 (1) (b) GDPR. The entries marked as obligatory in online forms are required for the conclusion of the contract.
The deletion of the data takes place after expiration of legal warranty and comparable obligations, the necessity of the storage of the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after its expiration. Information in the customer's account remains until it is deleted.
When contacting us (for example, by contact form, e-mail or via social media) your details for processing the contact request and their processing acc. Art. 6 para. 1 lit. b) GDRP processed. The information can be stored in a Customer Relationship Management System ("CRM System") or comparable request organization. We delete the requests, if they are no longer required. We check the necessity every two years; Furthermore, the legal archiving obligations apply.
Below we would like to inform you about the content of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right of withdrawal. By subscribing to our newsletters, you agree to its receipt and the procedure described below.
Consent to receive the newsletter: We only send newsletters with the consent of the recipient or a legal permission. Insofar as the contents of a newsletter are concretely described, this is decisive for your consent. Incidentally, our newsletter contains information about our services and us.
Double opt-in and logging: Registration for our newsletter is done in a so-called double-opt-in procedure. After registration, you will receive an e-mail asking you to confirm your registration. This is necessary so that nobody can log in with external e-mail addresses. Registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of your registration and confirmation time, as well as your IP address. Likewise, a change of your stored data is logged.
Credentials: To sign up for the newsletter, you must enter your e-mail address. Optionally, we kindly ask you to provide your first name as well as surname for personal address in the newsletter.
The dispatch of the newsletter and the associated performance measurement is based on your consent in accordance with. Art. 6 para. 1 lit. a, Art. 7 GDRP in connection with § 7 Abs. 2 Nr. 3 UWG or on the basis of the legal permission according to Art. § 7 Abs. 3 UWG.
The logging of your registration is based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDRP. Our interest includes the use of a user-friendly and secure newsletter system that serves our business interests as well as meeting the expectations of users and allows us to provide evidence of consent.
You can terminate the receipt of our newsletter at any time, ie. withdraw your consent for the future. A link to cancel the newsletter can be found at the end of each newsletter. We may save the submitted email addresses for up to three years based on our legitimate interests before we delete them for the purposes of newsletter distribution, to provide proof of formerly granted consent. The processing of this data is limited to the purpose of a possible defense against claims. In the event that you desire a premature cancellation, you must confirm to us the former existence of a consent.
13.2. Newsletter - Shipping Service
The shipping service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve their own services, e.g. for the technical optimization of shipping and the presentation of newsletters or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to address them themselves or to pass the data on to third parties.
13.3. Newsletter - measuring success
Included in the newsletter is a so-called "web-beacon", i.e. a pixel-sized file which is retrieved from our server when the newsletter is opened or from its server in the case of the use of a mailing service provider. As part of this call, technical information, such as information about the browser and your system, as well as your IP address and time of the call will be collected.
This information is intended to improve the technical performance of the service based on the technical data or the target groups and your reading behavior based on their call locations (which can be determined with the help of the IP address) or the access times. Likewise, it is determined if and when the newsletters are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. This is based on recognizing the reading habits of our users and adapting our content to them or sending different content according to the interests of our users.
14. Social Media
We maintain online presences within social networks and platforms in order to communicate with customers and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines of the respective operators apply.
15. Integration of services and contents of third parties
Based on our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. f GDRP), we make use of content or services offered by third-party providers in order to provide their content and services, such as including videos (hereinafter collectively referred to as "Content").
This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. Third parties may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may include, but is not limited to, technical information about the browser and operating system, referring websites, visit time, and other information regarding the use of our online offer.
We embed videos on our website that are hosted on the YouTube platform, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We also have channels on the YouTube platform itself with our own video content and we can access certain information regarding our content from these channels over a so-called API (application programming interface). We use the YouTube API to retrieve information about our uploaded videos on YouTube (e.g. title or number of views) and to retrieve information about our YouTube live streams (e.g. live status of the channel, viewer numbers). Recipients of the information from the API can be our employees or freelancers responsible for working on or with the content of our respective YouTube channels. The information from the API is processed by us so we can check if the videos on our channels on YouTube are functioning correctly and so we can operate them in a reasonably efficient way and to ensure a better user experience, by knowing which videos interest people. These are legitimate interests of ours and the legal basis for the processing is Art. 6 para. 1 let. f) GDPR. The information from the API is stored by us for as long as our legitimate interests are given, which can depend on criteria such as the importance or popularity of the videos.
It is possible that Google also processes certain personal data of yours when you watch embedded videos on our website or content on our channels on the YouTube platform. For further information regarding this, please check the following links:
The YouTube Terms of Service (ToS) can be accessed here: https://www.youtube.com/t/terms
We also use social plugins ("plugins") of the social network facebook.com, which is provided by Facebook Ireland, on the basis of our legitimate interests (analysis, optimization and economical operation of our online offer as defined in Art. 6 (1) lit. f GDRP) Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ("Facebook"). The plugins can represent interaction elements or content (eg videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white "f" on blue tile, the terms "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.
Facebook is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
When a user invokes the feature that contains such a plugin, their device establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the device of the user and incorporated by him into the online offer. In the process, user profiles can be created from the processed data. We have no control over the amount of data Facebook collects using this plugin.
By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the information is transmitted from their device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address. According to Facebook, only an anonymous IP address is stored in Germany.
If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his member data stored on Facebook, he must log out of Facebook and delete his cookies before using our online offer. Other settings regarding the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US-American site http://>www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.
Features of Twitter, a service provided by Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA, are included on our pages. By clicking on the Twitter button and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter.
On our pages plugins of the social network Reddit (Reddit Inc., 520 Third Street, Suite 305, San Francisco, CA 94107, USA) are integrated. The Reddit plugins can be recognized by the orange Reddit smiley logo on our site. If you click on the Reddit Share button while logged in to your Reddit account, you can link the contents of our pages to your Reddit profile. This allows Reddit to associate your visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Reddit.
On our pages are integrated plugins of the social network Google+, a service provided by Google LLC, 1600 Amphitheater, Parkway Mountain View, CA 94043, USA. The Google + plugins can be recognized by the G + logo on our site. If you click the "G + -Button" while you are logged into your Google + account, you can link the contents of our pages to your Google + profile. This allows Google to associate the visit of our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Google.
If you do not want Google to associate your visit to our pages with your Goggle + user account, please log out of your Google + user account beforehand.
15.6. Twitch TV
Twitch TV plug-ins (Twitch Interactive, Inc., 225 Bush Street, 9 th Floor, San Francisco, CA 94104, USA) are integrated into our pages.
If you do not want Twitch to associate visiting our pages with your Twitch TV user account, please log out of your Twitch TV user account beforehand.
On our pages plugins of Fanmiles (Fanmiles GmbH, Oranienstraße 6, 10997 Berlin Germany) are integrated.
If you do not want Fanmiles to associate visiting our pages with your Fanmiles account, please log out of your Fanmiles account.
16. information about your rights
You can always ask for free which personal data we have stored about you. If your data is incorrect, we look forward to correcting it. Please inform us if your data has changed.
Information requests, complaints or suggestions concerning our data protection please send to the following address:
ESL Gaming GmbH
or via e-mail to:
If you have questions about data protection, you can also contact the data protection officer by e-mail email@example.com
Last Update: January 17th, 2020
This website uses the following types of cookies, the scope and operation of which are explained below:
|_ga||2 years||Registers a unique ID that is used to generate statistical data on how the visitor uses the website||Yes|
|_gid||1 day||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||Yes|
|_gat||1 day||Used by Google Analytics to throttle request rate||Yes|
|collect||Session||Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.||Yes|
|IDE||1 Year||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||Yes|
|r/collect||Session||This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels.||Yes|
|p.gif||Adobe||Session||Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data.||Yes|
|yt-player-headers-readable||Youtube||Persistent||Used to determine the optimal video quality based on the visitor's device and network settings.||Yes|
|GPS||Youtube||1 day||Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.||Yes|
|PREF||Youtube||8 Months||Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.||Yes|
|test_cookie||Youtube||1 Day||Used to check if the user's browser supports cookies.||Yes|
|VISITOR_INFO1_LIVE||Youtube||8 Months||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||Yes|
|YSC||Youtube||Session||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Yes|
|yt-remote-cast-installed||Youtube||Session||Stores the user's video player preferences using embedded YouTube video||Yes|
|yt-remote-connected-devices||Youtube||Persistent||Stores the user's video player preferences using embedded YouTube video||Yes|
|yt-remote-connected-id||Youtube||Persistent||Stores the user's video player preferences using embedded YouTube video||Yes|
|yt-remote-fast-check-period||Youtube||Session||Stores the user's video player preferences using embedded YouTube video||Yes|
|yt-remote-session-app||Youtube||Session||Stores the user's video player preferences using embedded YouTube video||Yes|
|yt-remote-session-name||Youtube||Session||Stores the user's video player preferences using embedded YouTube video||Yes|
|_fbp||3 Months||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||Yes|
|fr||3 Months||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||Yes|
|tr||Session||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||Yes|
|i/jot||Session||Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers||Yes|
|i/jot/syndication||Session||Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers||Yes|
|selecteddivision||TET||1 Year||Remember preferred division (ie rankings)||No|
|langforward||TET||1 Year||Remember preferred division (ie rankings)||No|
|CookieConsent||TET||1 Year||Storage of the acknowledgement of Cookies||No|
|cookie_notice_accepted||TET||1 Month||Cookies acknowledged cookies||No|
|countdown||TET||Session||Keep track of the countdown||No|
|trp_language||TET||1 Month||Saves the user's preferred language on the website.||No|
In addition to the in para. 1 we use more cookies from Google.
2.1. Google Analytics: http://www.google.com/intl/en_uk/analytics/ Google Analytics is an analysis tool provided by Google. Google Analytics allows us to collect and analyze data. We use Google Analytics to obtain information about how users of our website find and how they use it. Google Analytics helps us to improve our website and to ensure that our website meets the needs of users. Google Analytics sends us anonymous information about the number of visitors to our website and the pages they visit. We do not transmit personally identifiable information collected by the cookie to third parties. The only information disclosed is such information that can not be linked to a particular user but, for example, such data that relates to the number of visitors associated with a particular advertising campaign. [The period over which the cookie is stored on the visitor's computer can vary from a few days to over a year, depending on how often the visitor visits our website.]
2.4. Google Adsense: http://www.google.com/adsense/ Google Adsense allows us to display targeted text, video or image advertisements on our website. Google Adsense is a third-party cookie set by google. There will be no personal information about our visitors, which are collected by the cookie, to third parties. The expiry date of the cookies depends on how often the user visits our website. The period can be from a few days to more than a year.
2.5. Google Tag Manager: http://www.google.com/tagmanager/ Google Tag Manager makes it possible for us to add and update website tags – including conversion tracking, site analytics remarketing. The Google Tag Manager does not collect personal data. It facilitates the integration and management of our tags. Tags are small code elements which serve to measure traffic and visitor behaviour, to detect the impact of online advertising or to test and optimize our websites. For further information about the Google Tag Manager visit: https://www.google.com/intl/de/tagmanager/use-policy.html
2.6. Google Safeframe: Google Safeframe is a technology to enhance the delivery of ads on websites and allow the measurement of viewable impressions. It allows us to protect our site and users from having a degraded experience due to faulty advertisements.
2.7. Google Publisher Tag http://www.doubleclickbygoogle.com We use Google Publisher Tag to use more granular levels of inventory in the DFP front-end. We are able to create much more specific targeting based on your site content.
3. WHAT CAN I DO IF I DO NOT ACCEPT COOKIES?
4. DO YOU NEED HELP OR HAVE ANY QUESTIONS?
If you have any questions about the cookies we use, please contact us as follows: firstname.lastname@example.org
5. YOUR RIGHTS